Shipping policy
Thank you for shopping with HaloRegrow.
Order Processing
Orders are typically processed within 1–5 business days after payment confirmation.
Processing times may be longer during peak seasons, promotions, or due to high order volume.
Shipping Times
Estimated delivery times vary depending on destination and carrier.
Typical shipping estimates:
- Australia: 5–15 business days
- United States: 7–20 business days
- International: 7–25 business days
Please note these are estimated delivery times only and are not guaranteed.
Tracking Information
Tracking details will be provided via email once your order has shipped.
Please allow time for tracking updates to appear in the carrier’s system.
Delays
HaloRegrow is not responsible for delays caused by:
- Customs clearance
- Carrier disruptions
- Weather events
- Incorrect shipping information
- International import procedures
Customs & Duties
International customers may be responsible for customs fees, import taxes, or duties imposed by their local authorities.
HaloRegrow is not responsible for these charges.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the package is returned, additional shipping fees may apply.
Lost or Stolen Packages
HaloRegrow is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If you experience an issue, please contact the carrier directly and notify us at:
Contact
For shipping-related inquiries, contact: